Emotion and stress in the workplace

In this topic we have looked at another important factor to examine in organizational communication which recognized by the scholars as the concern of emotion in the workplace. Several aspects in communication and emotion have been observed and investigated to expand research about stress in a workplace. This investigation of stress has led to a proliferation of terms used to describe various aspects of the phenomenon e.g. burnout.

The term burnout was first coined by Freudenberger (1974), refers to “wearing out” from the pressure of work (in Miller 2008, p. 205). Consider, for example, Sarah Palin, a woman, a single mother and a political. Over time, she must encounter pressure and stress with those activities she has; these situation perhaps burning her out. As added by Miller (2008) that the performance of emotional labor is a ‘gendered’ process. In conclusion, too much work or workload is one of the most significant workplace stressors. Some effects as the result from stress in the work place are indisputably poor job performance, exhaustion which leads to unhealthiness.